A digital front door: Cornwall council’s plan to make up for underinvestment and a failed supplier partnership
At the start of the year, Cornwall Council’s cabinet approved an £18m digital improvement plan that aims to fix years of IT underinvestment. Gill Hitchcock reports.
The Socitm Better Connected survey has revealed that more than half of English county councils are not providing a good online service to help people sign up for e-resources.
A third of UK council websites have not passed the first stage of Socitm’s annual test to assess their accessibility to people with disabilities.
All civil servants involved in creating government services should be thinking about the whole process, not just their part of it, according to digital experts in Whitehall.
The association of IT and digital professionals in local government has announced its plans for 2017 research and policy projects.
The latest annual report on the civil service fast stream has revealed that 34% of successful applications to the digital and technology fast stream in 2015 came from women – a slight decline from the previous year.
As the New Year approaches, PublicTechnology takes a look at what we might expect in the world of digital government in 2017.
More than 400,000 Scottish taxpayers did not receive a notification letter from HMRC in December last year due to an error in the design of an automated identification exercise, the UK’s spending watchdog has found.
That the long-awaited digital strategy has fallen by the wayside is not a surprise, but ministers must move to demonstrate their commitment to digital quickly, writes PublicTechnology's online editor Rebecca Hill.
The Home Office service design team is building a common language help different teams in the department communicate more simply and clearly.
The Home Office has created a deputy director position on its live services team to manage a new strategic service desk and develop a cyber security operations centre.
A secure cross-Whitehall WiFi service will be available in government buildings in early 2017 as part of private beta testing, the Government Digital Service has announced.
Police forces need to increase their use of online crime reporting tools, live-streaming videos and adoption of cloud-based systems, TechUK has said.techUK estimates the cost of police time spent on low level crime reporting to be £130m a year.3
The UK must maintain data protection regulations in line with those of the European Union once it leaves the union if it is to remain competitive in the global digital economy, a Labour MP has said.
After years of planning, building, cajoling, tough love and bunting, the Government Digital Service is celebrating its fifth birthday. We asked critics and proponents what the service should feel most proud of – and what it needs to fix next.
The government’s digital transformation strategy must identify the trade-offs the Government Digital Service will be expected to make in implementing the work, the Institute for Government has said.
Fewer than 5% of public sector domains have adopted more secure standards for emails to reduce phishing, according to the National Cyber Security Centre.
Political leaders need to become more digitally savvy if they are to properly represent the electorate, digital inclusion charity Doteveryone has said.
MPs have voiced concerns about the extent to which HMRC is relying on new digital services to reduce demand at its call centres – without a backup plan.
Her Majesty’s Courts and Tribunal Service is looking for a delivery partner for its £1bn digital overhaul of the UK’s justice system.
The government needs a unified approach to front and back office functions if it wants to make the cost savings digital promises, argues Jane Roberts of TopLevel.
Teams building government digital services will have regular visits from an assessor during development under a new approach to standards assessment being trialled by the Government Digital Service.