A digital front door: Cornwall council’s plan to make up for underinvestment and a failed supplier partnership
At the start of the year, Cornwall Council’s cabinet approved an £18m digital improvement plan that aims to fix years of IT underinvestment. Gill Hitchcock reports.
Countries that want to use digital tools to increase public engagement with the democratic process must gain cross-party support for the intervention and be honest about what it will and will not do, a report has said.
How can government raise its tech game? The digital tools transforming democracy for today and tomorrow
The UK’s model of governance seems impervious to radical technological change, but elsewhere in the world, countries are getting digital democracy right, says Theo Bass, a researcher at innovation foundation Nesta and author of a report looking at the tools governments have at their fingertips.
The government could change the public’s perception of big data projects by focusing on improving its marketing as well as increasing transparency, a conference has been told.
There were 7.4 million people using a digital personal tax account by the end of 2016 – 400,000 more than its initial target – according to HMRC’s quarterly performance figures.
Suppliers offering IT systems for personalised healthcare need to gain approval from NHS England, as the body aims to ensure healthcare providers are using high quality solutions that offer good value for money.
The government’s Common Technology Services team is pitching itself as a central support and advice service for departments exiting both large and small IT contracts.
The government's transformation strategy needs buy-in from the political top brass to drive the radical culture change that underpins the plan, writes PublicTechnology editor Rebecca Hill.
The Ministry of Justice is pushing ahead with plans that will allow people to plead guilty online and immediately pay a standard fine for certain offences.
The government’s transformation strategy has set out plans to fix back-end systems, boost the use of data and encourage culture change within Whitehall.
Data privacy and lack of skills preventing public sector from making the most of digital, survey says
Senior managers in the public sector have said that data privacy, security and increasing regulations are all barriers to their organisations benefitting from mobile and digital technologies, according to a survey.
The Government Digital Service has said that although ‘cloud first’ remains government policy, its aspiration should be ‘cloud native’.
The government has taken too long to consolidate and coordinate the “alphabet soup” of cyber security agencies and faces “a real struggle” to find staff with the right skills to tackle threats, MPs have said.
HMRC has said it will pilot its digital tax reforms on “hundreds of thousands” of businesses before roll out, but has maintained its initial timeline for implementation – despite MPs branding it “wholly unrealistic”.
The Public Services Network adds unnecessary complications to providing digital services and will be abandoned, according to the Government Digital Service.
HMRC's new computer system to monitor customs declarations may be unable to cope with Brexit, according to a Whitehall official.
Colin Cook, the Scottish Government's acting director of digital, says that the devolution of powers from Westminster presents opportunities to build digital-first services.
The government is to examine how it plans to maintain the UK’s digital economy after Brexit, it has announced.
Digital industry body techUK has launched an independent advisory panel to provide advice on how to make Brexit work for the sector.
Much of the digital information that government has amassed over the past two decades is poorly organised and “almost impossible” to search, a Cabinet Office report has said.
Regional NHS bodies could soon be asked to collect patient information to create a ‘data-lake’ for use at a national level, according to an NHS England consultation document.
Governments need to stop relying on outsourcing and make sure they have competent public servants who can deal with technology, the former leader of the Australia’s Digital Transformation Office has said.