The public sector might know what core digital skills it is short of, but its across-the-board capacity to embrace change is the key problem, according to Mel Ross of transformation consultancy Adapt2Digital.
The Ministry of Justice has set out plans to continuously review internal products, in an effort “revolutionise” service standard assessment.
The Home Office is seeking a director of infrastructure and platforms to develop a “new culture of technical excellence” in the department.
A recently-launched collaborative platform for co-funding and co-designing public services has won the backing of the association for digital leaders in the public sector Socitm.
The Government Digital Service has decided to provide free tampons and sanitary towels to women workers as part of an attempt to make it a more female friendly employer.
HMRC has cut down call-handling times by two minutes by automating manual processes, as tax authority announces plans for an Automated Delivery Centre to build robotics.
The Government Digital Service has set out its plans to make its work on digital identity assurance relevant for the financial sector, with a beta pilot for banks to go live in 2017.
Digital technology offer charities a wealth of options. But Tris Lumley of think-tank New Philanthropy Capital says that they should heed advice from the Government Digital Service and take user-centric approach to transformation.
The government has been urged to reconsider plans that would see the 2020 general election being held on the same day as the London elections.
The government has been told to set out a definitive and credible plan for digitising healthcare that clarifies spending timelines and prioritises patient experience over simply ‘going paperless’.
Treasury Committee chair Andrew Tyrie has urged chancellor Philip Hammond to consider delaying implementation of HMRC's Making Tax Digital plans in order to get them right.
Public sector bodies using the Government Secure Intranet Convergence Framework have been told to move quickly to find and procure new services, before the contractual cover for existing services expires.
Debra Maxwell, chief executive officer for customer relationship management and public sector at Arvato, looks at how big data can help local authorities bring in more revenue.
Approach transformation projects with digital mindset not just digital tools, says Capita solutions director
The idea that digital transformation will ever be finished is an “illusion” and government should focus on establishing long-term leadership to ensure evolution at a more organic pace, a Capita director has said.
Surrey and Borders Partners NHS Trust has launched a £5m trial of Internet of Things technologies to improve healthcare for people with dementia.
Feedback is being sought on a Local Government Association project to standardise data gathered by local government and create directories of services.
Councils must not let the local government Digital Service Standard become another set of principles that "gets shoved in a drawer” and isn’t made a reality, a conference has heard.
Lincolnshire Health and Care’s Gary James explains how the county’s new integrated Care Portal system aims to transform healthcare for an ageing and widely dispersed population.
Local government is struggling to keep up with the pace of change in technologies and true digitisation is at risk of being held back by poor leadership, according to Tower Hamlet’s head of ICT.
Major reform programme aims to see all cases started online, with some completed entirely online, as government pushes for fully-digital justice system.
The Government Digital Service is to take ownership of the Department for Work and Pension’s Digital Academy to offer training to civil servants across Whitehall, as Cabinet Office says digital transformation strategy due by the end of the year.
The Government Digital Service is beta testing ways to improve how government sends out letters, saying that automation could cut the cost of sending a letter from £3 to 29p.