Royal Cornwall NHS implements OCS for x-rays

Besides slashing order times it’s hoped the new system will cut the number of order errors, which affected 10% of requests under the previous paper-based system. A pilot scheme is also underway at the Trust’s pathology departments, which is also expected to result in improved efficiency for Royal Cornwall.

 

Dr Simon Thorogood, consultant radiologist and Senior Lead in Clinical Health Informatics, said the new system brought “real benefits for patients because their tests can be carried out sooner and there is much less chance of errors or duplication. Handwritten request cards could take days to be processed, but now it is all done straight away.” 

 

“One of the most important aspects of this project has been the sense of partnership there has been with IMS MAXIMS. They worked with us closely to make sure that the system was configured in exactly the way our clinicians wanted,” Thorogood adds.

 

Shane Tickell, IMS MAXIMS CEO, said the Royal Cornwall project was an example of how clinical ICT “can help improve patient services. It also proves the importance of having IT solutions and suppliers which adapt to the needs of their clients.” 

 

“The size and rural character of Cornwall means its health service has its own specific requirements, not least because the population can double during the summer holiday season, creating a huge upsurge in demand for services. By working closely with the trust we were able to provide it with a tailored solution that suited its needs and workload.”