The implementation of a digital dictation system at University Hospitals of Leicester NHS Trust (UHL) has proved a significant time saver.
Over 2,000 users at the Trust, spanning 50 specialities now use the system, understood to be one of the largest deployments of digital dictation in the UK.
The platform’s rollout, project management, and training, was overseen SRC, which has already implemented similar systems at Chesterfield Royal Hospital, Dartford and Gravesham NHS Trust, Ealing Hospital, Royal Wolverhampton Hospitals, Taunton and Somerset Hospitals, Trafford Healthcare and more than 40 other NHS Trusts.
Since the deployment of the WinScribe system, UHL has confirmed significant time savings, “especially in the preparation of GP correspondence.”
“Since going live we have totally eradicated backlogs and are able to produce documents on the same day as they are dictated,” commented Sarah Morley, ophthalmology operational service manager at UHL. “We also have the ability to monitor and adjust workflow settings to help boost efficiencies. The solution is quick and easy for clinicians and typists to use and provides comprehensive visibility of workloads so we can tackle priority work first.”
Malcolm Lowe-Lauri, chief executive at UHL added, “Like other hospitals, a key focus for UHL is ensuring the patient pathway is as efficient as possible. SRC have made this a reality for our clerical and administrative staff by implementing a flexible solution that supports users throughout our three separate campus sites. The project team have been impressed with SRC’s expertise and dedication. They have clearly been the right choice for our Trust.”
Speaking about the roll out at UHL, Chris Hart, CEO at SRC added: “We are focused on deploying solutions that drive efficiencies and improve the way authors and typists work. We are very proud of the work we have completed at UHL and excited about helping them improve the quality of service they provide whilst also reducing costs.”