News article

Posted by admin PM | on Mon, 23/01/2012 - 10:21  1340

£1bn London outourcing contract up for grabs

An outsourcing contract across three London boroughs worth up to £1.2bn is setting out to streamline back office services, improve efficiencies and slash costs.
Westminster Council is leading procurement of the four-year tri-borough back office deal covering HR, business intelligence and disaster recovery.
According to a notice in the Official Journal of the European Union published last week, the deal - on behalf of Hammersmith & Fulham, Kensington & Chelsea and other London authorities - has an estimated value of between £800,000 and £1.2bn.
The notice warns prospective suppliers that each council could have different requirements. "Some are run and managed in-house, others are externally hosted and managed in-house or hosted and managed externally, and some are a combination of these methods. This means that the requirements of each of the council and the other participating authorities under the framework may vary."
The aim of the contract is not just to provide "merely outsourced technology," but for the chosen supplier to ensure all councils receive a range of benefits including streamlined back office services, improved efficiencies, the capacity for staff self-service and cost savings. Better reporting, analytics and information and an improved quality of service are also expected as part of the deal.
The procurement is being carried out under the ongoing Athena programme, the pan-London initiative which aims to improve procurement across the capital.