The European Commission has revealed Malta is the European leader in eGovernment, beating the other EU member states as well as Croatia, Iceland, Norway, Turkey, and Switzerland.
Malta’s eGovernment pole position was confirmed in a summary of the 9th eGovernment Benchmarking Report, which measured six core indicators of mature services, including ‘Online sophistication’, ‘eServices’, and ‘eProcurement visibility’. In the full report, which is due to be published in January, Malta achieved 100% in five of the six indicators, and 76% in the sixth (eProcurement availability).
Hon Dr Austin Gatt, Minister for Information, Transport and Communication in Malta said, “We have always believed in the ability of the Internet to act as a tool to transform and enhance public service delivery. This is the factual realisation of Government’s Vision 2015, wherein we lead the pack through our knowledge, capabilities and determination to cut red-tape”,
“We converged the technological and administrative developments in the Maltese government into an e-Government synergy enabling us to remain ahead of the curve,” said Claudio Grech, Chairman of the Malta Information Technology Agency (MITA), the agency responsible for e-Government in Malta. “We extended the online environment boundaries to open ourselves to a wider audience, capitalising on Internet penetration which has increased exponentially over the last years"
The benchmark study has been annually prepared since 2001 and is compiled by a number of organisations including Capgemini, Sogeti, IDC, RAND Europe and the Danish Technological Institute for EC’s Directorate General Information Society.