There is nothing new under the Sun, Ecclesiastes teaches us. So we shouldn’t get that excited really about the concept of ‘shared services’; it’s an idea that’s been around for years. It was certainly something Gershon was banging on about in 2004, for example; the Publictechnology.net search engine returns no less than 100 pages of mentions of the approach, back to that time alone. What’s the fuss now?
The answer is chillingly simple: we never took it seriously before.
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Publictechnology.net is your source for public sector IT technology news and analysis. Covering the latest in Cloud computing, big data, shared services, procurements, policy and legislation, we provide the top opinions and interviews with key local and central government figures, CIOs, healthcare and education professionals, and policy makers.