Posted by Andy Price PM | on Fri, 11/01/2013 - 11:28  2142

The battle for user-focused gov't services rages on...

Mike Bracken, Government Digital Service’s (GDS) executive director has been doing a spot of blogging. He's been writing about his strategy for digital delivery. In his post he talks about the lack of user-input, explaining that when it comes to digital, the voices of security and the voices of procurement dominate policy recommendations - we reported on it here. While the posting seems to relay an ongoing struggle, it's Bracken himself who has already made some positive changes, like with the GOV.UK project - so shouldn't we be listening to the government's digital expert?




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