ICT for Recovery

Watford Borough Council launches flexible home working initiative

Watford Borough Council has deployed a network security solution from AppGate, enabling council employees to work from home or remotely with secure remote access to key applications including email, file directories and bespoke customer management systems to ensure the smooth running of council services in any eventuality and to increase overall efficiency in working practice.

Lieven Hermans, Head of Business Information Systems at Watford Borough Council said: 'With AppGate, we now have a proven mobile access solution, which represents a significant part of our business continuity plans. The council has the reassurance that should employees be unable to come into the council offices, services will nevertheless continue to run as normal.

'Flexible working also improves choice and working options for council employees whilst boosting productivity and helping us to achieve maximum efficiency and best value as set out in the Gershon efficiency agenda.'

Remote network access is controlled by the IT department, ensuring staff have access to the designated files and programmes necessary to work effectively and productively from any location.

With users accessing the corporate network via wireless connections, laptops and home PCs, the AppGate solution ensures the network remains secure, with personal firewalls installed on every PC and laptop, and council acceptable usage policy automatically enforced to help prevent malware such as spyware and Trojans from entering the network. Client-check functionality also ensures remote PCs are running the latest anti-virus software before any connection is made to the network.

The AppGate solution is a scalable one, and Watford hopes to extend the remote access to additional departments within the authority, to develop a wide-reaching business continuity strategy for the whole borough and promote flexible, home-working on a larger operational scale.

Related links to this article:
Watford Borough Council
AppGate



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