The e-Government National Awards 2009: Summary of winners and highly commended



Awards in eleven categories were presented over the course of Wednesday's ceremony at the London Guildhall. Below is a summary of the winners and highly commended entries.

1) Building a fairer society with e-government services Sponsored by KPMG
(Using ICT & e-government services to improve social inclusion or improve lives and communities)
Winner - Customer Service Direct (CSD) - www.activities-unlimited.co.uk

2) Central e-government excellence: Take-up & usage growth
(Delivering high & growing take-up of an e-enabled service through effective service delivery & marketing)
Joint Winner - HM Revenue & Customs - HMRC Self Assessment Online
Joint Winner - The National Archives – The online 1911 census service

3) Central e-government excellence: Team
(Proven team-working or partnership activity which has delivered more than the sum of the parts)
Winner - Driving Standards Agency - Driver CPC Project
Highly Commended - Foreign & Commonwealth Office - G20 London Summit Digital Campaign Team

4) E-government excellence: Leadership & professionalism
(Leading e-government strategies and professional development which contribute to achieving positive transformation)
Winner - Royal Borough of Kensington and Chelsea Council - KCics
Highly Commended - University Hospitals Coventry & Warwickshire NHS Trust - VitalPAC Project

5) E-government excellence: Shared services
(Proven shared services which have delivered effective services and efficiency gains)
Winner - Kent Connects - Kent Public Service Network

6) E-government excellence: Innovation in strategy on a national level
(Delivering innovative strategies which have demonstrated above-average results in improved services, processes and effectiveness within the transformational government agenda)
Winner - NHS Tayside Health Informatics Directorate - EDISON: Electronic Discharge Information System Online Nationally

7) E-government excellence: Innovation in strategy at a local level Sponsored by H2O Networks
(Delivering innovative strategies which have delivered above-average results in improved services, transformed processes & results, and increased effectiveness)
Joint Winner - Cheshire Fire and Rescue Service - SPRINGBOARD
Joint Winner - Harrow Council - Business Transformation Partnership

8) Local e-government excellence: Take-up & usage growth
(Ensuring high & growing take-up of an e-enabled service through effective service delivery & marketing)
Winner - South Tyneside Council - Web-based waste and recycling transactions

9) Local e-government excellence: Team
(Proven team-working or partnership activity which has delivered more than the sum of the parts)
Winner - NHS Lothian - The TrakHealth Programme Team
Highly Commended - Lincolnshire County Council - First Contact
Highly Commended - North West Learning Grid - National Digital Resource Bank

10) E-government excellence: Learning & skills
(Public sector online or electronic services which transform education and/or learning & skills outcomes)
Winner - Ufi / learndirect - learndirect
Highly Commended - Lancashire Music Service - Lancashire Music Service Interactive - INSPIRA
Highly Commended - The National Strategies – DCSF - The National Strategies web area

11) E-government excellence: For sustainable, ‘green IT' or ‘carbon-efficient' services Sponsored by KPMG
(ICT & e-government services which are helping the environment)
Winner - NHS N3 - N3SP Sustainability project

The judging panel
John Suffolk, Government CIO - Cabinet Office e-Government Unit
Keith Bannister, Partner IT Advisory (Public Sector), KPMG
Steve Palmer, President Socitm, & CIO at London Borough of Hillingdon
Phil Coppard, OBE - Chief Executive, Barnsley Metropolitan Borough Council & representing Solace
Donald Graham, Chief Executive, Hertsmere Borough Council & representing Solace
Ray Whitehouse, Head of Business Systems, London Borough of Havering
Graham Dupree, Head of Sales-Thames Valley/Government, H2O Networks Ltd
Chris Histed, founder, PublicTechnology.net
Ben Heald, Chief Executive, Sift Media