HR Benchmarks - A Government Health Warning

In response to the 'Putting the Frontline First – Smarter Government' report, with a focusing on streamlining the HR (as back-office) functions, a new report, on the 'HR Transformer Blog', is called HR Benchmarks - A Government Health Warning

In the UK Civil Service, there is 1 Human Resource professional for every 50 employees. In other sectors with some degree of standardisation, most organisations of scale should be achieving way a ratio of way beyond 1 HR to 100 employees.

The data published indicates that HR in the UK Public Sector is about twice as inefficient as it should be.

Crude benchmarking is an imprecise science, however 'naming and shaming' can be a useful technique.

To transform Public Service (i.e. focus on the frontline) you need to transform HR delivery as it will rely on getting the most out of people. HR is not equipped in the UK public sector to deliver this.

Key points :-
o measure the right data as accurately as possible
o set appropriate and realistic targets taking into account the departments objectives and size.
o don't reduce HR headcount based on benchmarks as any Public Sector reform will fail without associated HR Transformation.
o Include the NHS which has benefitted from large investment in HR Technology

Andrew Spence
http://www.glassbeadconsulting.com/hr-benchmarks-a-government-health-war...

Glass Bead Consulting