Next-Generation digital telecare solutions launched to improve home care
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The company launched the PNC6 at the show, its first digital-ready call monitoring and management system. Also showcased is the IP Connect+ the latest addition to Tunstall's home telecare unit range, which for the first time gives service users the flexibility to communicate with monitoring centres using standard telephone, Internet and also GSM networks, all from a single home unit.
Also being previewed is Tunstall's CareAssist, a portable alarm designed to support onsite carers and enable them to deliver high-quality, non-intrusive care by providing them with an instant alert on the type and location of telecare sensor activated.
Commenting on the launch, Jon Lowe, UK managing director at Tunstall Healthcare said: 'Many households have made the switch to digital, and our latest range of digital telecare solutions have been designed to reflect the choice and flexibility that people want in the way they live, and to ensure continued, high-quality care in the home, now and into the future.
'For the first time, telecare users will be able to communicate and receive alerts over digital broadband as well as standard telephone lines and GSM networks. We have designed our new digital-ready telecare range to offer all the benefits of digital communications combined with the reliability of existing telephone connections.'
CareAssist – portable telecare alarm for onsite carers
CareAssist is a portable telecare alarm that enables carers living or working onsite to receive instant alerts from Tunstall's full range of telecare sensors, informing them not only to the nature of the alert, but also to the location or name of the person requiring assistance.
With a radio range of around 50m, the CareAssist alarm vibrates, beeps and displays clear information when a sensor is activated. This means onsite carers can be quickly made aware of any incidents, allowing them to provide a high level of care and take timely and appropriate action whilst respecting the independence and privacy of the service user.
CareAssist provides a cost-effective telecare solution, whilst avoiding the need for a telephone line or monitoring centre service, which is not always required when full-time care is being provided. This makes it highly appropriate for specialist dementia care, intermediate care, learning disability, respite care, residential and care home facilities.
PNC6 –Tunstall's first digital-ready call monitoring and management system
PNC6 has been designed to provide response centres with a unified platform which supports the convergence of multiple communications technologies including voice, data and text, and has the ability to receive calls over analogue, digital and GSM networks.
Outbound SMS messaging is integrated into PNC6, allowing monitoring centres to send text-based information quickly and accurately to mobile staff, for a more effective and timely response.
Improved reporting tools enable monitoring centre managers to enhance service delivery, meet service level agreements and plan appropriate staffing levels. The system also records all inbound and outbound call traffic to meet service requirements and allow easy access to calls history.
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