Management software boosts street lighting maintenance for London Boroughs
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MAYRISE for Street Lighting, complete with integrated mapping functionality, will be used by Cartledge to manage fault notification and repair, routine and ad hoc maintenance and Key Performance Indicator reporting.
Cartledge is the UK's third largest street lighting contractor with responsibility for nearly half a million lights, illuminated signs and bollards across the country. The three-year contract with the London Borough of Waltham Forest, estimated at GBP 2.65million, gives Cartledge responsibility for approximately 19,000 street lighting units. At Tower Hamlets, Cartledge has been reappointed as the boroughs Street Lighting Contractors, building on a twenty plus year relationship.
Existing contracts that are already deriving benefit from the Mayrise management system include Essex and Norfolk County Councils, the London Boroughs of Sutton and Havering and Basildon District Council while other contracts are expected to come online with the system over the next few months.
'Using MAYRISE our clients have access to the same up to the minute service level information we do,' commented Andrew Trench, Senior Project Engineer. 'This provides clear auditable trails fostering confidence in our performance and ultimately results in more efficient working practices and better customer service.'
The MAYRISE street lighting system provides fast on-line access to inventory, contractor and customer records and incorporates instant mapping to pinpoint fault locations. Handling cyclic maintenance, fault management, electrical testing and financial control, MAYRISE software also links to corporate GIS and portable computers for field data entry and mapping. The software integrates easily with CRM and e-government applications using standard XML web integration.
'The Mayrise system provides day to day operational information at the click of a button,' continued Trench. 'Using the integrated mapping function we can easily identify individual units helping us to accurately record and monitor faults and we have instant access to complete service history for each and every unit facilitating repairs and cyclic maintenance programmes.'
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