ICT for Recovery

London Borough of Sutton agrees to improve security after breaching Data Protection Act

The ICO has found London Borough of Sutton in breach of the Data Protection Act after several data security incidents. These included the loss of a paper file which contained personal data relating to 73 individuals receiving social care and the theft of two unencrypted laptops.

One laptop contained social care data of 39 individuals and the other contained information relating to nine children being taught by a teacher employed by the council. A package of documents also went missing when a courier used by the council left it with the recipient's neighbour.

Paul Martin, Chief Executive of London Borough of Sutton has agreed to ensure that portable and mobile devices, including laptops and other portable media used to store and transmit personal data are encrypted. Furthermore, the Borough has agreed to ensure security measures are adequate to prevent unauthorised and unlawful processing, accidental loss, destruction or damage. Staff will also be made aware of, and receive training on, the council's policy for the storage and use of personal information.

Sally-anne Poole, Head of Enforcement & Investigations at the ICO, said: 'It is vital that personal data is handled securely. This is an important principle of the Data Protection Act. I urge all organisations to implement the appropriate safeguards to ensure personal details are stored and processed securely. I am pleased with the remedial action the London Borough of Sutton has agreed to undertake to improve data security.'

Anyone who processes personal information must comply with eight principles, which make sure that personal information is:
a) Fairly and lawfully processed
b) Processed for limited purposes
c) Adequate, relevant and not excessive
d) Accurate and up to date
e) Not kept for longer than is necessary
f) Processed in line with your rights
g) Secure
h) Not transferred to other countries without adequate protection