BCS to work with Service Desk Institute for the benefit of the IT profession
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The two organisations will work collaboratively to promote professional development and enhance the competence and skills of IT service professionals.
The first priority is to focus on joint promotion of qualifications, career development and professionalism in IT. Both organisations also pledge to promote professionalism in IT though a host of mediums, including conferences, publications and studies.
BCS chief executive David Clarke says: "The IT service and support sector is a vital part of the IT profession and we need to ensure that those working in it have the opportunity to enjoy professional recognition. By working with the SDI, we can help promote best practice, work together to raise standards of professionalism and increase understanding of the work of this sector of the IT profession."
Howard Kendall, Founder and Chairman of SDI, says: "I am delighted that the BCS and SDI have forged this strategic relationship. In today's competitive business environment it's crucial that all IT staff possess business and 'soft' relationship and communication skills to complement their technical skills and qualifications. It's especially relevant in the Managed Service sector, where we estimate up to 40% of IT Service staff now work. Anyone lacking these skills limits their career development path dramatically. By combining forces we are truly able to meet the demands and needs of both the IT professional and the IT industry."
Both organisations have pledged to:
- Co-operate on joint programmes and projects of mutual benefit, including visits and exchange of technical or other personnel
- Work together on SDI and BCS professional development products and services, and joint programmes to raise the competency of professionals working in IT
- Hold regular meetings, face to face or electronic
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