The survey, undertaken to establish the level of IT literacy of the British public, found that 73% of respondents using a computer, do so to surf the Internet, thereby dismissing concerns that junk e-mail, computer viruses and on-line fraud have irreparably tarnished the computer's image as a force for good. Furthermore, 57% of those using the Internet do so to purchase goods and services, thus demonstrating a growing confidence in e-shopping.