Bucks & Milton Keynes Fire Authority tackles security issues with single sign-on solution
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Identity management within the Authority had been an ongoing issue because of the numerous passwords required to log on to the ever increasing number of IT based applications. As a result calls to the service desk rose dramatically due to forgotten passwords, and there was a potential for breaches in security, due to the possibility of staff sharing passwords.
Ivor Dempsey, IT Support Technician at Buckinghamshire & Milton Keynes Fire Authority, commented: 'Users were struggling to remember the numerous passwords required to access the various applications. Combined with the headache caused by shift patterns and monthly password changes, our service desk was receiving a significant number of calls relating to password problems'.
'Enline plc proposed Imprivata Single Sign-On solution, OneSign which has enabled us to provide to single sign on access to multiple applications for all our users, without being invasive to our existing infrastructure. Enline rolled it out to 300 users, across 20 fire stations, without the need for any modifications to our existing applications.'
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Buckinghamshire & Milton Keynes Fire Authority
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