Glyn Evans, Corporate Director of Business Change at Birmingham City Council, has been appointed the new head of local government ICT leadership organisation Socitm.
"Unprecedented" levels of collaboration and radical re-design of service delivery across local authorities, emergency services, health, education and civil society organisations may be possible with the launch this week of a set of tools designed to support organizational change in the public sector.
On the same day that news has broken of possible hesitancy over aggressive privatization of public services, local government ICT leadership body Socitm has chipped in to warn that ICT outsourcing “carries many risks for local authorities and can come at a heavy price”.
Chancellor George Osborne’s Budget yesterday was “a missed opportunity to use investment and incentives in IT and the digital sector to boost the economy, social inclusion, and public sector efficiency,” according to Socitm.
There should be a stronger link between local and central government to deliver the successful implementation of ICT structures behind major projects like Universal Credit. That’s the view of Martin Ferguson, Head of Policy at Socitm (Society of Information Technology Management) who was giving evidence at a Public Administration Select Committee (PASC) at the House of Commons.
Socitm, the Society of IT Management, has invited stakeholder involvement in the development of its Routemap for Local Public Services Reform – enabled by ICT, with an online consultation set to run through to 4 April.
According to a new report from Socitm Insight, the coalition government’s drive towards greater levels of data transparency could change the shape of local public services.
Local councils could make major savings by fully centralising all front office customer service activity and appointing dedicated managers who are responsible for such interactions across the organisation, according to a report from Socitm.
Socitm, the Society of IT Management, has responded to the Public Administration Select Committee’s (PASC) inquiry into the effective use of ICT in government, and described technology policy as “poorly coordinated and governed across government”.
Budget cuts and the push towards the 'Big Society' are focusing local government attention on how to use ICT to deliver services on a self-service basis.