Warning to Town Hall leaders: make “radical” changes to the way you govern and manage websites and adopt a new model for future development, or face declining into irrelevancy.
In other words – the public doesn’t care about your latest news.
Council websites still aren’t giving their users enough of what they want.
That’s the sober conclusion of the latest annual in-depth look at Town Hall online presences by local government ICT leadership group Socitm.
Though in Better Connected 2012 it says there has been improvement, of the 433 sites it analysed only 5% - 23 councils – got its highest (four stars) rank, while of last year’s winners only two - The City of Edinburgh and Salford City – kept this status.
Local government ICT leadership group Socitm says the CloudStore will be a major factor in delivering cost effective ICT and developing more agile business practices across government.
The body believes that the CloudStore will enable a more sophisticated approach to shared services adoption that may remove the need for unnecessary structural changes such as ICT unit mergers which can be a distraction and take time and money.
Councils are showing willingness to embrace social media, with blanket bans on access being replaced by more considered approaches, a new study from local government ICT leadership group Socitm.
A briefing paper published this month by Socitm Insight, Social media goes mainstream - but in the right way? shows that almost all Town Halls now allow some access to social media - compared with just one third that did so only two years ago.
All employees potentially have access to Twitter in 44% of councils, some of the
A pilot online Q&A session streamed online by Oldham Council could point the way for how to build greater digital involvement with residents, the council says.
The Lancashire authority's ‘Public Question Time live’ took questions on Facbook/Twitter and live Internet streaming of the council meeting on 1 February allowed residents to watch the entire meeting live from laptops and other
Socitm, the association for ICT professionals in local public services, is urging local CIOs and Heads of ICT to take a leading role in council initiatives to bring broadband to the UK’s ‘not-spots.’
Public sector IT managers are exerting even more influence as local public services turn to technology to bring service delivery costs down and cope with dramatically reduced budgets.
A new report from public sector ICT leadership group Socitm highlights growing emphasis on strategic, rather than utility use of IT, amid the largest reduction in IT staff numbers across the public sector in 25 years - a headcount drop of over 5,000.
Its IT Trends 2011/12 report, publis

Despite offering councils a great way to communicate strike disruption to the public, almost one in five made no use of digital channels to get the message out.


Despite offering councils a great way to communicate strike disruption to the public, almost one in five made no use of digital channels to get the message out.

A survey of council website and social media coverage of the public sector strike on 30 November conducted by public sector ICT association Socitim highlighted huge variation in practice and performance of digital channels to inform the public of disruption to key services.

Dudley Metropolitan Borough Council has been named as the council with the best ICT service by the local IT and digital professionals’ association Socitm at its just-concluded annual conference in Birmingham.
The West Midland council’s win marked the launch of a new suite of awards created by Socitm and given for the first time at the event.