A less than impressive benchmark's been hit: the 200th 'Mystery Shopper' complaint from an SME about procurement practices that prevent smaller firms from pitching for government business.
On 11 February 2011, Minister for the Cabinet Office Francis Maude announced a package of measures to open up the way that Government does business and to make sure that small companies, charities and voluntary organisations are in the best possible position to compete for billions of pounds worth of contracts.









