For many people Cloud is seen as an evolution of outsourcing. By moving the traditional IT resources into a public Cloud customers can focus on their core business differentiators. Cloud doesn’t take away the need for the hardware, software, and systems management, it just encapsulates and shields the user from them.
Five vendors dominate the IT operations management (ITOM) software market and account for 53.5 percent of its global revenues which totaled $18.3 billion in 2011, an increase of 8.7 percent from 2010.
According to Gartner, the top five are IBM, CA Technologies, BMC, Microsoft and HP.
Of the Famous Five, Gartner comments: