I've just come off the phone to my third BT call centre person of the week.
And I'm not a happy bunny.
This week alone I've spent the best part of 3.5 hours trying to sort out a 21st century issue. It's still not resolved and I won't know if it will be for another two weeks.
A report by Ofcom into the UK’s broadband speed has revealed the contrasting network performance experienced by the population, and highlighted the challenge ahead if the country is to meet the government’s objective of delivering “the best superfast broadband network in Europe” by 2015.
The UK must keep pursuing policies to ensure it remains the “location of choice” for high-value, knowledge-based business and industries, according to MP tech group EURIM.
The call came in response to comments by Communications Minister, Ed Vaizey at the reception to launch the Information Society Alliance (EURIM) policy studies prospectus last week.
The UK may have another motivation to try and get a superfast universal broadband network built, according to Ofcom: It could be a key way for the elderly and people with disabilities to access vital technologies and information.
The Department for Business Innovation & Skills (BIS) has announced rights holders will bear 75% of infringement costs, as part of the measures laid out in the Digital Economy Act’s process to counter online copyright infringement.
The proportion of UK homes able to receive digital radio won't be the 50% the government had hoped for in its Digital Britain vision until at least 2025 – ten years behind schedule.
Scotland needs to spend as much on broadband investment as it does to replace the Forth Road Bridge if it ever wishes to see Digital Scotland become a reality.