Cloud Computing
There have been various formal attempts to roll out CRM - Citizen Relationship Management - to the public sector in the past, but frankly none that have been particularly successful.
The last big push under New Labour was allocated to John Prescott, which as one Whitehall wag put it at the time “shows how seriously we’re taking that”. The results were indeed less than impressive.
Now UK public sector buyers have their own catalogue from which to select Cloud services and providers, but that doesn’t of course mean that they’re going to know how to deploy them most effectively.









