Alice in Blunderland

'I'm lost,' said Alice.  'Which way should I go?'

'Where are you trying to get to?', said the Caterpillar.

'I don't know', said Alice.

Not quite public

Paul ClarkeThat old question came up recently: What really good online service experiences has government ever given us?

Stairway to heaven

Prior to the arrival of technology, police record keeping was a nightmare world of index cards and manila folders, buried away in some distant Headquarters, a long long way from the ‘thin blue line’.  As a result these were virtually inaccessible and usually useless.. The limitations of these paper mountains inhibited both day to day policing and large ‘Ripper’ type enquiries, alike