Thousands use Christmas Day to book driving tests and check MOTs

Written by Sam Trendall on 2 January 2018 in News

DVSA stats show steady website traffic on 25 December

Celebrating Christmas did not stop thousands of people across the UK practising their driving theory test or checking their MOT history on 25 December, data from the Driver and Vehicle Standards Agency has revealed.

The DVSA has revealed that a wide range of its online services and content were still frequently accessed by users on Christmas Day. The agency’s findings include:

  • Some 18,642 users who checked the MOT history of a vehicle – compared with 10,213 who did so on 25 December 2016.
  • A total of 5,090 online theory-test bookings, and 3,260 visitors who booked a driving test. In both cases about two thirds of users accessed the DVSA site from a mobile phone, with the 8pm to 9pm slot proving the busiest hour for traffic. A further 3,551 people logged on to change an existing driving-test appointment.
  • A practice theory test was taken by 2,584 users. Half of these tests were taken on a mobile phone, 12% on a tablet, and the remaining 38% on a PC.
  • The DVSA’s YouTube videos were viewed a cumulative total of 1,456 times, with the most popular clip being a video explanation of the hazard-perception test.
  • The agency’s information pages about learning to drive were accessed by 1,241 users, while 560 wanted details about getting an MOT.
  • Some 87 visitors checked out the requirements for becoming a driving instructor and 39 wanted to know what it takes to become an MOT tester.

“Our vision is to become a digitally enabled organised, that provides modern, efficient, and sustainable technology to support a mobile workforce and builds brilliant digital services for users,” said DVSA director of digital services and technology James Munson. 

He added: “Our users have high expectations of our services – and rightly so. Even on Christmas Day, our services help people get what they need from government – and help you stay safe on Britain's roads.”


About the author

Sam Trendall is editor of PublicTechnology

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