Existing social media platforms aren’t providing effective political engagement, because they weren’t designed to, says David Evans, director of policy and community at the BCS, The Chartered Institute for IT.
Hackney’s head of digital Matthew Cain talks to Gill Hitchcock about redesigning parking permits, prototyping a chatbot and exposing staff to external good practice.
After the Tories released their manifesto,PublicTechnology takes a look at the three main parties' plans for digital and technology ahead of next month's general election.
Election 2017: Party manifestos urged to focus on IT systems for Brexit and championing digital leadership
As parliament dissolves and the date of the poll marches closer, parties of all colours are working up their manifestos. Rebecca Hill asks what they could, or should, have in store for tech.
‘You’re always competing with something’: EY’s global lead for government on recruitment in a digital age
Ageing governments across the world are crying out for an injection of fresh talent. EY's George Atalla tells Rebecca Hill that they have plenty to offer - but need to change their approach.
Finding new ways to publish public information has turned Torfaen Council into a local government social media leader. Gill Hitchcock reports.
Interview: Conservative peer Chris Holmes calls for a considered but can-do attitude from government on blockchain
Two sides to the BitCoin? Conservative peer Chris Holmes talks to Rebecca Hill about being positive about blockchain’s potential for public services without seeing it as a ‘wonder drug’.
A digital front door: Cornwall council’s plan to make up for underinvestment and a failed supplier partnership
At the start of the year, Cornwall Council’s cabinet approved an £18m digital improvement plan that aims to fix years of IT underinvestment. Gill Hitchcock reports.
Interview: GDS leader Kevin Cunnington on 'self-help groups', spend controls and cold water swimming
After a tumultuous first six months as director general of the Government Digital Service, Kevin Cunnington has finally got the long-awaited Transformation Strategy off his desk and is looking forward to an office move. He tells Rebecca Hill about Whitehall “self-help groups”, reforms to spend controls and cold water swimming.
This time last year Lincolnshire’s IT systems were taken out for five days after a cyber attack. The council’s information management lead Richard Wills tells Gill Hitchcock why councils are a target and how good communications can keep systems safe.
Colin Cook, the Scottish Government's acting director of digital, says that the devolution of powers from Westminster presents opportunities to build digital-first services.
As the New Year approaches, PublicTechnology takes a look at what we might expect in the world of digital government in 2017.
The Government Digital Service's director general Kevin Cunnington has offered PublicTechnology's sister publication Civil Service World an insight into his goals for next year, taken a look back on 2016 - and spilled the beans on his favourite Christmas gift - as part of CSW's annual permanent secretary round...
The Royal Borough of Greenwich is best known for its nautical history, but the council’s digital team is now setting its course for super-fast connectivity and cutting-edge technologies. Gill Hitchcock reports.
The Government Digital Service was officially launched on 8 December 2011. Rebecca Hill takes a look back at five years of transformation, trials and tribulations at the central government team.
After years of planning, building, cajoling, tough love and bunting, the Government Digital Service is celebrating its fifth birthday. We asked critics and proponents what the service should feel most proud of – and what it needs to fix next.
Bob Brown might have left the private sector, but Manchester City Council’s chief information officer is certainly bringing his corporate experience to bear on his first public sector role. Rebecca Hill asked him about his first year in post.
Could parliament’s move out of the 19th Century Palace of Westminster be used to embrace 21st Century technology? Rebecca Hill reports.
East Sussex and Surrey councils first mooted shared services two years ago. Chief information officer Matthew Scott tells Gill Hitchcock about the hurdles the partnership had to overcome during its development, and where it is now.
'Councils have to change': Scottish local government CDO Martyn Wallace has big plans for his new role
Just a month into his new job as chief digital officer for the 28 Scottish councils that have pooled their digital resources, Martyn Wallace already has big plans for his team.
Scott Moore, business analyst for the Scottish Improvement Service, won a Socitm scholarship to research digital public service trend in Seoul during the summer. Here he looks back on he learnt during his summer investigating the city’s digital transformation.
This week saw the official launch of the Singapore’s dedicated government tech agency GovTech. Rebecca Hill spoke to the organisation’s chief information officer Chan Cheow Hoe about the issues facing government digital services and how his team is addressing them.